Intelligent Bulletins

Spot risks early. Protect uptime.

MCIM’s Intelligent Bulletins deliver asset-specific alerts and workflows that help you act fast and prevent downtime.

intelligent bulletins

Trusted by the world's leaders in critical infrastructure

Applied Digital
Keppel Ltd
Novva Data Centers
NTT
T5

From critical challenges to strategic solutions

See what OEMs miss

  • Receive real-time alerts tied to your exact asset make, model, and serial number.
  • Filter “noise” so you act only on relevant events – not every generic bulletin.
  • Color-code alerts by urgency (red, yellow, green, blue) so teams prioritize correctly.
  • Respond earlier and avoid disruptions rather than reacting after they happen.

Embed accountability and resolution

  • Create workflows that tie each bulletin to a permit, incident, or work order.
  • Track status from alert through closure across sites and teams.
  • Centralize your evidence trail so you’re audit-ready and compliant.
  • Align maintenance, operations, and asset teams around one reliable data source.

Build resilience with portfolio-wide insights

  • Aggregate alert and failure data across sites to spot systemic issues.
  • Benchmark asset reliability using data derived from over one million data-center assets.
  • Prioritize capital spend, spare parts, and upgrades based on real-world failure patterns.
  • Shift from “fire-fight mode” to proactive asset-lifecycle management.

From insight to action – everything in one place

Asset-specific alert matching

Map each bulletin directly to your asset inventory.

Real-time workflow integration

Trigger actions in your CMMS or EAM as soon as a risk appears.

Urgency classification

Gain clear prioritization so teams know what to act on now.

Portfolio dashboards and analytics

Roll up data across sites for executive-level visibility.

Noise reduction algorithm

Eliminate irrelevant bulletins and focus on signals that matter.

Audit-ready documentation

Archive every alert, action, and resolution for compliance and traceability.

Tier III data center

How a Tier III data center revolutionized asset management with MCIM

A solid asset management system is crucial for ensuring operational continuity and minimizing downtime. See why a Tier III data center turned to MCIM for a transformative solution.

Frequently Asked Questions

How does MCIM know what assets we own?

Intelligent Bulletins is available to all data center operators today, and can identify and match assets from a file you provide.

Current MCIM customers can connect Intelligent Bulletins directly to their MCIM-managed asset inventory. Your asset list is either imported during onboarding or maintained via integrations or API. Each bulletin is matched only to the makes, models, and serials in your environment. You receive no irrelevant alerts and do no guesswork.

No. MCIM never shares your proprietary data. Intelligent Bulletins uses anonymized and aggregated reliability data from over 1 million data center assets to identify global trends. Your data remains private, and your alerts are generated based solely on your assets.

Yes. MCIM adheres to industry best practices for data protection, including SOC 2 compliance and alignment with GDPR and CCPA requirements. If you need a security or compliance packet, our team can provide detailed documentation.

MCIM processes alert data continuously. Bulletins are issued as soon as a risk pattern is identified and matched to your asset inventory. While latency varies based on the nature of the issue, our average time to alert is measured in hours, not days or weeks like traditional OEM bulletins.

Yes. MCIM supports integrations with platforms like ServiceNow, JIRA, and other ITSM systems. Bulletins can trigger tickets automatically, assign them to appropriate teams, and update status within your existing workflow environment.

Intelligent Bulletins is available as a standalone product or as part of the MCIM platform. If you’re already using MCIM to manage your critical infrastructure operations, you can begin using Intelligent Bulletins with no additional installation or setup.

Whether you’re on the ground troubleshooting equipment or overseeing uptime across a global portfolio, Intelligent Bulletins delivers clarity, speed, and accountability where it matters most:

☑️ Technicians & Engineers: Get fast, relevant alerts you can act on immediately without sifting through irrelevant OEM notices.
☑️ Chief Engineers & Site Leads: Gain confidence that every issue is acknowledged, assigned, and resolved, not just logged.
☑️ Regional Ops & Directors: Track SLA compliance and performance across sites with clear, portfolio-wide visibility.
☑️ VPS & C-Suite: Protect EBITDA by reducing preventable downtime and eliminating the hidden costs of operational blind spots.

Most teams already manage risk. They just do it inefficiently, reactively, or with incomplete information. Intelligent Bulletins eliminates the most common sources of failure and friction by replacing:

☑️ Generic OEM bulletins that go ignored
☑️ Manual tracking across emails and spreadsheets
☑️ After-the-fact incident investigations
☑️ Blind spots in capital planning and risk mitigation

See what OEMs aren’t showing you

Book a demo today to see how you can make every data center stronger.

Platform