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MCIM started with a commission from a Fortune 100 financial institution to create a cloud computing solution for managing their global critical facilities. The team developed the MCIM platform based on the lessons learned from that project.

Today, MCIM is utilized by Fortune 100 and 500 companies in over 94 countries worldwide. This world-class solution is continuously improved through collaboration with users and industry organizations like The Uptime Institute.

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MCIM – The Data Center Operating System (DCOS) is a platform that simplifies the complexities of managing a data center by bringing all functions and locations under one intuitive dashboard. Powered by clean, curated, connected data, MCIM DCOS offers a secure and unified solution that grants decision-makers immediate access to vital insights and real-time information.

Make smarter and efficient capital planning and operational choices with the unparalleled convenience and capability of MCIM.

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CURRENT OPENINGS

Operations Analyst

This Operations Analyst role is a unique opportunity for a motivated individual looking to learn the technical operations of managing a cloud-based platform called MCIM (Mission Critical Information Management). This role’s responsibilities will include becoming a super-user of our MCIM product, supporting multiple customer accounts in the delivery & administration of MCIM software, product implementation & training, and continuously improving our product. This role involves collaborating with cross-functional teams, analyzing data, and implementing best practices to enhance the performance and reliability of SaaS solutions.

Solutions Engineer

The Solutions Engineer serves as a key resource for supporting external clients as well as internal teams in both planning and executing MCIM platform configuration and customization. This role requires an ability to facilitate, lead and coordinate technical discussions and drive through all phases of solution development. You will be focused primarily on data architecture, gathering business and technical requirements, assessing customer needs and delivering world class solutions.

Product Manager

MCIM is seeking an experienced and innovative Product Manager to join our dynamic and fast growing team to lead requirements for MCIM’s cutting-edge data center management solution. Never having lost a customer, MCIM is fast becoming the leader in data center management. With three of the top four global data center colocation companies and eight of the top ten global banks as customers, MCIM is the emerging standard for data center operations excellence. As a Product Manager, you will play a critical role in defining the strategic capabilities, prioritization, and roadmap for the MCIM platform and modules, which encompass unified elements of Enterprise Asset Management (EAM), Computerized Maintenance Management System (CMMS), Data Center Infrastructure Management (DCIM), IT Service Management (ITSM), and IT Asset Management (ITAM).

Business Development Representative

The mission for the Business Development Representative (BDR) is to generate and qualify new business opportunities for our senior sales team. Successful candidates must demonstrate curiosity, passion, drive, and an ability to be coached. Partnering with our Marketing team and Account Executives will give you the opportunity to develop and enhance expertise in managing the full sales cycle through a mentee/mentor relationship.

Ultimately, you will generate pipeline and contribute to our long-term business growth.