How We Started
Michael Dongieux, the founder of MCIM, experienced firsthand the inefficiencies of facility maintenance procedures while working at a Fortune 50 financial institution over a decade ago. He observed the issues that arose from disconnected data exports and imports between systems, paper-based rounds, and inaccessible asset history documentation. These problems led to delays, human error, and inaccurate, incomplete, and outdated data concerning the company’s assets.
Determined to find a solution, Michael created MCIM. This platform balances ease-of-use with structure, providing a comprehensive product that captures and makes sense of data. By unifying multiple systems into one pane-of-glass, MCIM offers real-time insight into a company’s entire portfolio.
The power of MCIM comes from its database interconnections. This holistic approach enables previously siloed data to form a single operating system, providing deep and actionable insights that arise automatically. By tracking both critical assets and incidents, the platform produces reliable asset information without the need for tedious and slow compilation and curation. This results in immediate business intelligence, allowing management to make fact-based decisions.
MCIM enables data centers and critical facilities to focus on reducing administrative time, providing best-in-class analytics and reports to keep them informed about where they stand and where they need to be.
BY THE NUMBERS
facilities, over 350 MM SQFT
renewal rate since establishing in 2010
of existing clients expanded in 2022
Company Founded, MCIM SaaS begins Development
Permit to Work
QuantumView Analytics, Digital Rounds, Failure Tags
Receives InfoSec “Exemplary Rating”
Risk and Assessment, CMMS+
Digital Procedure and Floorplans, Onsite Audit Service
Spare Parts, MCIMSync Benchmarking, Embedded LMS
Resurgens Technology Partner investment
Generative AI, Field Service Builder, Regional Compliance Libraries, Reliability Benchmarking, and more