A client was facing UPS battery failures at an unusual rate. The client’s efforts to identify the problem were stymied by poor data collection and a portfolio size of more than 400 battery strings.
MCIM (Mission Critical Information Management) by Fulcrum Collaborations identified the client’s data gaps, formulating and running a program for the client and its providers to efficiently and accurately update records. By seamlessly integrating data, MCIM empowered the client to locate and identify the problems.
Utilizing MCIM’s Enterprise Asset Management and Incident Reporting modules, the client was able to diagnose clusters of high UPS infant mortality that revealed:
Suppliers selling older batteries held in storage
Installation errors of terminal under-torquing due to cabinet design