Recent findings from the Uptime Institute’s DCIM Software Survey confirm what we’ve long known: DCIM software is now a necessity for modern data centers. With nearly 90% of organizations using DCIM solutions to manage their infrastructure, the market has clearly embraced these tools as critical to operations.
However, despite widespread adoption, many DCIM users still face challenges—from integration issues to limited cloud capabilities and poor data quality. This is where MCIM delivers a next-generation approach, ensuring that data center operators get the full value of their DCIM investment.

Key Takeaways from the Uptime Institute’s Survey & How MCIM Stands Apart
1. DCIM Adoption is High, But Not All Deployments Are Successful
While 72% of organizations report success with DCIM, nearly one in three users still struggle with their implementations. This suggests that traditional DCIM platforms lack usability, automation, or seamless integration capabilities.
Unlike legacy systems, MCIM is built to eliminate data silos, reduce manual effort, and ensure easy adoption through a streamlined, cloud-based approach.
2. Hybrid DCIM Approaches Create Costly Complexity
The survey revealed that 48% of organizations use a mix of off-the-shelf (COTS) and custom-built DCIM solutions. While this allows for customization, it also leads to higher costs, longer deployments, and integration headaches.
MCIM provides the best of both worlds—a highly configurable, cloud-based platform that integrates seamlessly with existing ITSM tools like ServiceNow, eliminating the need for costly in-house development.
3. Cloud-Based DCIM Adoption is Growing—MCIM is Already There
Despite DCIM’s critical role in data center operations, 80% of organizations still host their solutions on-premises. However, 27% of respondents are considering migrating to the cloud for greater flexibility and scalability.
As a cloud-native DCIM alternative, MCIM provides a future-ready solution that enables remote access, real-time monitoring, and scalable performance—without the infrastructure burdens of legacy on-prem deployments.
4. Top Reasons for DCIM Adoption Align with MCIM’s Core Strengths
The survey found that the top two reasons for using DCIM are:
- Infrastructure monitoring (72%)
- Asset management (50%)
MCIM not only monitors infrastructure in real-time but also provides a centralized, accurate asset management system that integrates with broader facility operations, ensuring actionable insights and improved decision-making.
5. AI is Reshaping DCIM—MCIM is Leading the Charge
With the rise of AI-driven workloads and next-generation cooling systems, DCIM platforms must evolve to handle new operational demands. AI is forcing data center operators to rethink power, cooling, and network investments.
MCIM is AI-ready, delivering predictive analytics, smart automation, and deep operational insights that empower data centers to adapt faster and optimize performance.
MCIM is the Future of DCIM
The Uptime Institute’s survey confirms that while DCIM is a necessity, traditional solutions often fall short in ease of use, integration, and cloud-readiness. MCIM bridges the gaps that legacy DCIM leaves behind, offering:
- Cloud-native flexibility for scalability and remote management
- Seamless integrations with ITSM platforms like ServiceNow
- AI-powered insights for better decision-making
- Automated data curation to improve accuracy and efficiency
If your DCIM solution isn’t delivering the operational efficiency you need, it’s time to rethink what DCIM should do for you.
Schedule a demo with MCIM today and see how our modern approach to DCIM can transform your data center operations.