Data center management is complex—and complexity without integration is costly. Fragmented systems, manual data entry, and disparate tools leave operators blind to risks, inefficiencies, and the early signs of failure. What’s needed is a platform that unifies the critical components of infrastructure operations into a single, intelligent system.
That’s why MCIM was built.
MCIM (Mission Critical Information Management) is a purpose-built platform that integrates asset management, incident tracking, change control, monitoring, SOPs, and assessments into one unified solution—replacing patchwork tools like DCIM and CMMS with a smarter, connected alternative.
The Problem with Fragmented Operations
Legacy systems silo critical information across work orders, incident reports, change requests, and spreadsheets. Operators do their rounds, document events, and input data into multiple systems—often duplicating effort and introducing errors. The result: critical insights go uncaptured, downtime risks increase, and operational strategy suffers.
Disparate systems make it difficult to:
- Capture accurate data at the source
- Analyze patterns in real-time
- Standardize procedures across sites
- Act swiftly to prevent failures
The Shift: From Patchwork Tools to Unified Operational Intelligence
MCIM streamlines data center operations by centralizing workflows, asset intelligence, and compliance tracking into a single platform. Teams no longer bounce between tools or reconcile inconsistent reports. Everything from incident root cause analysis to SOP execution happens within one unified system, built on a reliable and secure foundation.
With MCIM, operators can:
- Monitor asset performance and thresholds in real time
- Capture incidents and near-misses with standardized failure modes
- Auto-assign and track work orders based on live data inputs
- Visualize dependencies to prevent cascading failures
- Digitize and version-control SOPs for global standardization
Key Benefits of a Unified Approach
- Clean, Structured Data
MCIM standardizes and refines asset data from the point of capture, enabling real-time analytics and predictive insights. Clients have reduced preventable incidents by 84% by eliminating manual entry errors and enforcing standardized procedures. - Audit-Ready, Always
Regulatory compliance and internal audits become easier with MCIM’s built-in version tracking, procedural digitization, and asset lifecycle documentation. Verizon reduced audit prep time from weeks to under an hour. - Integrated Incident Intelligence
MCIM ties incident reports directly to assets and systems, enabling portfolio-wide trend analysis. This is how Bloomberg surfaced a critical OEM defect—by aggregating failure data across facilities. - Mobile-First Execution
Whether scanning QR codes for work history or executing SOPs in the field, teams can act on live data from any device. - Strategic Advisory, Not Just Software
MCIM’s white-glove implementation and advisory services support asset transformations, data migration, SOP creation, and continuous optimization to fit your workflow—not the other way around.
Why Now?
Downtime is more expensive than ever. According to recent industry reports, over half of data center outages now cost more than $100,000. 16% of outages cost over $1 million. With tighter compliance expectations, global operations, and expanding infrastructure footprints, the cost of fragmented systems has never been higher.
MCIM unifies operations, elevates data integrity, and gives facility teams the insight they need to act—not react.
See It for Yourself
If your team is still juggling spreadsheets, DCIM tools, and disconnected CMMS systems, it’s time to consolidate. MCIM delivers a single-pane-of-glass for everything from asset monitoring and SOP enforcement to real-time incident response and capital planning.
Ready to simplify and standardize your operations? Talk to an expert to get started.
