OEM bulletins rarely arrive until an issue is widespread or a major customer escalates.
The alerts are reactive, slow, and often incomplete. They’re also:
☑️ Emailed to outdated distribution lists
☑️ Buried in portals that no one checks regularly
☑️ Too vague to tell if they’re relevant to your site
You need alerts that won’t be missed, misunderstood, or ignored.
You need Intelligent Bulletins.
Every minute of downtime is a direct hit to your data center’s profitability. So why take chances with preventable downtime?
The most preventable failures stem from a simple problem: a missed or irrelevant equipment bulletin.
Alerts that never make it to the right people result in delayed response, SLA penalties, wasted labor, and costly outages. These are symptoms of what we call the Bulletin Gap.
The Bulletin Gap creates hidden risk that leads to EBITDA erosion.
If you’re in high-density, high-risk environments like colocation, hyperscale, financial, and AI/HPC data centers, your uptime is tied directly to revenue, SLA penalties, and EBITDA performance.
“This might prevent us from being fired.” – VP Ops, Top-10 Colo Data Center
Asset-specific alerts. Real-time accountability. No more surprises.
Intelligent Bulletins is the only alerting solution built on real-world performance and failure data from over 1 million data center assets worldwide. It draws from more than a decade of global reliability data, including manufacturer notices, and field reports.
Get precise, proactive alerts mapped directly to your equipment, not generic “under certain conditions” OEM advisories.
“By the time the OEM’s notice worked its way through corporate channels, the damage was already done.” – Operations manager at a multinational bank
Even when alerts are received, operators are often left asking: “Does this affect my assets? What models are impacted? Do I need to take action now?” Uncertainty leads to inaction — or overreaction — both of which carry risk.
With Intelligent Bulletins, operators get the clarity and context they need. Each bulletin flows into a centralized workflow to ensure visibility, responsibility, and resolution.
What makes Intelligent Bulletins actually intelligent? We classify our alerts so they are meaningful and contextual to you and your team.
🟥 Red: Critical failures or hazards requiring immediate action
🟨 Yellow: End-of-life and obsolescence notifications
🟩 Green: Service-life extension opportunities
🟦 Blue: Proprietary benchmarking and reliability trends
Failures tend to follow patterns, especially in AI/HPC and colo environments.
Intelligent Bulletins gives you the inside track.
Operators take action before a formal bulletin exists
Intelligent Bulletins bulletins are driven by field intelligence, giving you the chance to proactively inspect or intervene before failures happen.
Failures don’t happen in a vacuum. They happen after batteries degrade, sensors report anomalies, or alerts go unread.
The signs are there, but too often they’re missed, delayed, or ignored.
☑️ Spot issues before they hit your site
Early warnings powered by a decade of real-world data.
☑️ Noise filtered out
Only receive alerts that affect your actual asset inventory.
☑️ Built-in accountability
Every alert is tied to a workflow for acknowledgment, action, and closure.
☑️ Clear prioritization
Color-coded urgency levels mean no confusion, no missed steps.
☑️ Portfolio-wide visibility
Operators, Chiefs, Directors, and VPs all see the same data, from alert to audit trail.
Intelligent Bulletins is available to all data center operators today, and can identify and match assets from a file you provide.
Current MCIM customers can connect Intelligent Bulletins directly to their MCIM-managed asset inventory. Your asset list is either imported during onboarding or maintained via integrations or API. Each bulletin is matched only to the makes, models, and serials in your environment. You receive no irrelevant alerts and do no guesswork.
No. MCIM never shares your proprietary data. Intelligent Bulletins uses anonymized and aggregated reliability data from over 1 million data center assets to identify global trends. Your data remains private, and your alerts are generated based solely on your assets.
Yes. MCIM adheres to industry best practices for data protection, including SOC 2 compliance and alignment with GDPR and CCPA requirements. If you need a security or compliance packet, our team can provide detailed documentation.
MCIM processes alert data continuously. Bulletins are issued as soon as a risk pattern is identified and matched to your asset inventory. While latency varies based on the nature of the issue, our average time to alert is measured in hours, not days or weeks like traditional OEM bulletins.
Yes. MCIM supports integrations with platforms like ServiceNow, JIRA, and other ITSM systems. Bulletins can trigger tickets automatically, assign them to appropriate teams, and update status within your existing workflow environment.
Intelligent Bulletins is available as a standalone product or as part of the MCIM platform. If you’re already using MCIM to manage your critical infrastructure operations, you can begin using Intelligent Bulletins with no additional installation or setup.
Whether you’re on the ground troubleshooting equipment or overseeing uptime across a global portfolio, Intelligent Bulletins delivers clarity, speed, and accountability where it matters most:
☑️ Technicians & Engineers: Get fast, relevant alerts you can act on immediately without sifting through irrelevant OEM notices.
☑️ Chief Engineers & Site Leads: Gain confidence that every issue is acknowledged, assigned, and resolved, not just logged.
☑️ Regional Ops & Directors: Track SLA compliance and performance across sites with clear, portfolio-wide visibility.
☑️ VPS & C-Suite: Protect EBITDA by reducing preventable downtime and eliminating the hidden costs of operational blind spots.
Most teams already manage risk. They just do it inefficiently, reactively, or with incomplete information. Intelligent Bulletins eliminates the most common sources of failure and friction by replacing:
☑️ Generic OEM bulletins that go ignored
☑️ Manual tracking across emails and spreadsheets
☑️ After-the-fact incident investigations
☑️ Blind spots in capital planning and risk mitigation
Predictive tools ensure timely maintenance and reduce breakdowns.
Real-time insights prioritize spending on high-impact investments.
Comprehensive cost tracking supports smarter capital planning.
Proactive intelligence. Asset-specific alerts. Proven results.
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