Labor Optimization

Operational efficiency for mission-critical teams

MCIM transforms daily work execution into a disciplined, data-driven process, automating scheduling, routing, and approvals with real-time visibility into every technician and shift.

Labor Optimization

Trusted by the world's leaders in critical infrastructure

Applied Digital
Keppel Ltd
Novva Data Centers
NTT
T5

Free your team from manual overhead

Spreadsheets, paper checklists, and disconnected systems slow teams down. With automated work orders and real-time reporting, techs complete maintenance faster and supervisors verify instantly. No one wastes hours on admin instead of uptime.

Improve data accuracy and process control

Standardized digital workflows eliminate missed steps and duplicate entries. Every task, from PMs to incident response, is logged, verified, and auditable. Give your operations teams total confidence and help them make decisions with data.

Improve data accuracy and process control

Scale operations without adding headcount

As your portfolio grows, your processes stay locked in. MCIM enables you to roll out new sites, teams, and regions with the same workflows, oversight, and productivity that you have today – so you scale efficiency, not fragmentation.

Features that drive workflow productivity

Digital work orders and scheduling

Automatically assign tasks, batch approvals, and manage technician scheduling from a unified platform, so your team acts faster and smarter.

Seamless incident and inspection reporting

Capture field actions in real time, eliminate paper logs, and link inspections directly to follow-up actions for superior insight and oversight.

Smart routing and approval workflows

Configure approval and task routing tailored to your operations so nothing stalls, approvals happen on time, and accountability stays sharp.

Unified CMMS and maintenance management

Replace legacy systems and scattered spreadsheets with one central system – improving visibility, reducing silos, and strengthening operational control.

Real-time BI reporting and dashboards

Stop spending hours compiling reports. Dashboards update live, insights surface automatically, and leadership always has the right metrics at a glance.

Resource scheduling and self-service requests

Optimize technician allocation, reduce idle time, and empower teams and partners to submit and track service requests – so every hour is productive.

See how teams work smarter with MCIM

How a global bank

How a global bank reduced IT incidents by 70%

Fortune 500

How a Fortune 500 company saved $1M+ digitizing rounds

Multi-tenant data center

How a multi-tenant data center reduced risk and downtime

Take the next step toward operational efficiency

Book a demo today to see how you can make every data center stronger.

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