MCIM’s Diesel Generator reliability benchmarking report is LIVE! Is your data center’s backup power up to the test?

ONE PLATFORM. UNLIMITED POTENTIAL.

Delivering efficiency, uptime, and compliance for data centers, banks, and infrastructure asset-intensive industries through actionable insights and innovative EAM and CMMS solutions.

Trusted by the world’s leading colocation providers and financial institutions, MCIM ensures mission-critical infrastructure operates at peak performance.

What is Mission Critical Information Management (MCIM)?

COMPREHENSIVE OPERATIONAL INTELLIGENCE

With MCIM’s centralized data platform, you can proactively monitor, maintain, and manage assets to improve performance and focus on what matters most: minimizing downtime and maximizing efficiency.

Schedule a demo to explore how we can help transform your facility operations and scale as you grow.

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Everything You Need to Manage
Your Data Centers

MCIM brings your asset management, maintenance, and operational teams together on the same intuitive platform. It’s easy to use, delivers actionable insights quickly, and gives all teams a unified view of your critical facilities at every stage of their lifecycle. Each module in the platform is powerful on its own, but the real transformation happens when you use them together.

All In One

Empower your team with real-time, centralized asset data and integrated insights to streamline operations and drive smarter decisions.

Quickly capture, analyze, and resolve incidents with tools that improve uptime, reduce risks, and prevent future issues.

Detect and address issues proactively with integrated field and system data, enabling faster problem-solving and actionable insights.

Simplify maintenance workflows, extend asset lifespans, and ensure adherence to critical facility governance with digitized processes.

Automate inspections and compliance assessments to stay ahead of industry standards while optimizing capital and operational planning.

Extend Your Capabilities with MCIM Add-Ons

MCIM add-ons enhance platform capabilities with deeper insights, automation, and efficiency, enabling smarter decisions, reduced downtime, better resource use, and optimized performance.

Spare Parts and Consumables

Manage parts, automate replenishment, and reduce downtime with optimized inventory.

Capital Planning and Projects

Plan strategically to deliver projects on time, on budget, and aligned with goals.

Permit to Work (PTW)

Automate safety compliance to eliminate risks and ensure operational continuity.

Colocation Customer Portal

Give clients real-time data access for seamless collaboration and transparency.

Reliability Benchmarking

Benchmark performance to drive improvements and ensure top-tier reliability.

MCIM Replaces

MCIM replaces your Computerized Maintenance Management (CMMS) and Enterprise Asset Management (EAM) solutions, reducing costs, improving data accuracy, and simplifying compliance reporting.

Extend MCIM

Integrations with MCIM are designed to harness the power of machine-generated data, from IT Service Management (ITSM), Building Management Software (BMS), and Data Center Infrastructure Management (DCIM), to serve as a source of truth for all infrastructure operations.

Downtime Costs Millions. MCIM Costs Less.

Every second of downtime erodes trust, reputation, and revenue, with more than half of data centers reporting outages costing over $100,000—and for some, millions.

MCIM helps you stay ahead with predictive insights and proactive solutions to prevent failures before they happen, keeping your operations running smoothly and your costs low.

How does MCIM enhance operational efficiency?

Eliminate guesswork with real-time monitoring, predictive maintenance, and TCO insights. Extend asset lifespans, reduce breakdowns, and make smarter investments.

Curb costs with energy analytics and predictive tools to optimize performance, cut expenses, boost efficiency, and maintain full data control.

Unify data, automate reporting, and minimize errors, enabling your team to focus on high-value tasks and streamline workflows in real time.

Prevent disruptions with proactive maintenance, safety checks, and risk tracking, ensuring seamless operations and smarter, cost-effective decisions.

Solutions for Critical Operations...

Data Centers

Elevate Performance and Reliability

Stay ahead with tools designed to enhance reliability, energy efficiency, and scalability.

⇒ Explore Solutions for Data Centers

Financial Services

Ensure Operational Continuity and Compliance

Gain the confidence to meet regulatory demands while protecting critical assets and reducing operational costs.

⇒ Learn How MCIM Helps Financial Services

Mission-Critical Operations

Optimize, Protect, and Lead

Empower your teams to operate efficiently, protect critical assets, and achieve unmatched reliability.

⇒ Discover Mission-Critical Solutions

...at Every Level

C-Suite

Lead with Confidence Through Data-Driven Insights

With predictive tools and strategic insights, you can focus on driving efficiency and securing long-term success.

⇒ Learn How MCIM Empowers Executives

Operations Managers

Streamline and Take Control

Move beyond a basic ticketing system to an enterprise grade CMMS designed for high-risk work.

⇒ Discover How MCIM Enhances Operations

Finance and Procurement

Optimize Costs and Maximize ROI

Gain the clarity and control you need to optimize costs, plan strategic investments, and maximize the value of every dollar spent.

⇒ See How MCIM Simplifies Finance and Procurement

We don’t just support the digital economy – we secure its future.

Secure

3

out of 4

of the world’s top colocation and hyperscale data centers

8

out of 10

of the top global financial institutions

When a Top-10 global bank was experiencing a high number of IT incidents, they turned to MCIM’s real-time analytics to diagnose causes and develop solutions.

Latest Insights from MCIM​

Change Business
Discover how to prevent costly data center downtime with proactive management strategies. Learn to mitigate risks, protect finances, and maintain
From Procurement to Replacement: Mastering the Asset Lifecycle for Mission-Critical Environments
Optimize asset lifecycle management in mission-critical environments to reduce costs, extend asset lifespan, and ensure operational reliability. Learn best practices.
System Bloat - Like Thanksgiving Overindulgence
Eliminate system bloat and streamline operations with MCIM. Simplify workflows, reduce costs, and enhance efficiency in mission-critical environments.

The MCIM team is excited to be attending PTC ’25 in beautiful Honolulu, Hawaii, from January 19-22!

Are you going? If so, let’s schedule some time to meet. We’d love to hear about your data center plans for 2025 and discuss ways MCIM can help your operation thrive.