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Case Study: Preempt Battery Failures
Utilizing MCIM’s EAM (Enterprise Asset Management) and Incident Reporting modules, one client was able to locate and identify systemic UPS failures.
When a client needed a solution to provide actionable insight to inform a tactical approach to preventable incidents caused by human error, MCIM helped, leading to a 32% reduction in preventable human error incidents within three months and a sustained reduction of preventable human error incidents by 84% 18 months after implementing the program.
When a Top-10 global bank was experiencing a high number of IT incidents, they turned to MCIM’s real-time analytics to diagnose causes and develop solutions.