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MCIM is trusted by:

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of the world’s top colocation and hyperscale providers

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of the world’s top banks

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facilities across 94 counties on all 7 continents

Case Study: Preempt Battery Failures

Using MCIM to identify and preempt systemic battery failures

Utilizing MCIM’s EAM (Enterprise Asset Management) and Incident Reporting modules, one client was able to locate and identify systemic UPS failures.

Reducing human error incidents by 84% in 18 months

When a client needed a solution to provide actionable insight to inform a tactical approach to preventable incidents caused by human error, MCIM helped, leading to a 32% reduction in preventable human error incidents within three months and a sustained reduction of preventable human error incidents by 84% 18 months after implementing the program.

How a Global Bank reduced IT incidents by 70% with MCIM

When a Top-10 global bank was experiencing a high number of IT incidents, they turned to MCIM’s real-time analytics to diagnose causes and develop solutions.