STREAMLINE AND AUTOMATE PROCESSES WITH A BRANDED CUSTOMER PORTAL
Automated portfolio insights allow for space and power optimization, revenue tracking, and upsell opportunities.
Internal and external users utilize the same database of clean, connected data. Eliminate silos by merging ticket systems with CMMS and more to provide the most up-to-date and accurate data.
Robust Security and Management
Seamless access request management for visitors and technicians and comprehensive tracking of work times, procedures, and routine maintenance.
Explore our MCIM case studies to discover real-world success stories that highlight the power of our solution in driving operational excellence
Utilizing MCIM’s EAM (Enterprise Asset Management) and Incident Reporting modules, one client was able to locate and identify systemic UPS failures.
When a client needed a solution to provide actionable insight to inform a tactical approach to preventable incidents caused by human error, MCIM helped, leading to a 32% reduction in preventable human error incidents within three months and a sustained reduction of preventable human error incidents by 84% 18 months after implementing the program.
When a Top-10 global bank was experiencing a high number of IT incidents, they turned to MCIM’s real-time analytics to diagnose causes and develop solutions.